Question 1

What materials are you using and where were your products produced?

Accepted Answer

All our products are handcrafted using high quality natural, certified ingredients and reclaimed materials such as linen, clay, bee wax, bamboo, oak and maple. 
 
Everything is designed in our Studio/Showroom in Eindhoven and produced by artisans all over Europe.  We aim in delivering high quality, handcrafted soulful objects for daily use, while creating a supportive community of makers. For our home collections our team was located in two different countries: The Netherlands (Treasure Boxes by the loving hands of Joost Sopers, Ceramics by the talented Julia Saldana, Bedding by our amazing sustainable fashion educator Alice Tsibulsky ), and Greece (Soaps by the pharmacist Mania Foteinou).

Question 2

I placed an order but I haven't received a confirmation.

Accepted Answer

Every buyer receives automatically a confirmation email upon order. If you haven't received one please check your Spam folder. If you can't find it there either it means that the transaction hasn't been completed.

Question 3

I changed my mind. Can I return my order?

Accepted Answer

You can return your products within 15 days from the delivery date. Please read the full guidelines on our Shipping & Returns page.(javascript:void(0))

Question 4

Can you help me develop similar products for my business?

Accepted Answer

Absolutely! Collaborating and co-creating together with people that share our ethos, is excatly what we do. Drop us a line at contact@minimuc.com and let's bring your ideas to life!

Question 5

Can I include your products in my store?

Accepted Answer

We love working with like-minded businesses! Please get in touch at contact@minimuc.com and let's make it happen!

Question 6

Do you accept Wholesale Inquires?

Accepted Answer

We are happy to expand our products and collaborate with like-minded businesses. If you want to discuss large numbers, send us an email at contact@minimuc.com and let's see if we're a match!

FAQ